Terms and Conditions

Welcome to Sally’s Room!


Please read the following terms and conditions prior to using (accessing, using and purchasing from) www.sallysroom-sg.com

By using our website, you have acknowledged and agreed to these terms and conditions below.

This page consists of two sections; General Purchases and Candle Making Classes.


General Purchases


1. Orders

To make any purchases on our site, you may check out as a guest or create an account here.

Upon check-out, please proceed to make payment via these options before your order will be confirmed.

Orders will be processed within (but not limited to) 2 working days upon receipt of payment.

Shipping transit time varies accordingly, please see our shipping options listed here.


2. Product Description

We endeavor to provide products which are as close to the description and images as possible.

However, we are unable to guarantee that the product matches the description exactly due to practical reasons.

We seek your understanding in this regard.


3. Prices

The description, prices and availability of any products contained or referenced on the website may be changed or amended at our discretion anytime and without prior notice.


4. Safety 

Keep lighted candles out of reach from children and pets.

Keep lighted candles away from hazardous or flammable materials.

Use caution when placing candles near to materials which are more susceptible to catching fire (paper, fabric, etc).

Never leave a lighted candle unattended, always extinguish the candles before leaving your room, home, office, etc.

We strongly encourage our customers to use candles with utmost caution.

Sally’s Room will not be liable for any damages or injuries that may arise out of the use of our candles.


5. Payment Option

We currently accept two modes of payment

1) Direct Bank Transfer

You may make payment to our bank account via ATM transfer or ibanking at your own convenience.
2) Payment by PayPal

Nevertheless, we also understand that PayPal is a very popular method among internet savvy shoppers and thus we’ve also enabled this option to make things simple!
You need not have a PayPal account in order to use this option because you can simply check out with your credit/debit card as a guest.

At Sally’s Room, we aim to provide the best user experience for our shoppers, so we hope we’ve made payment simple for you!


6. Shipping Information

There are two shipping options available at Sally’s Room,

1)Registered Article Postage

– $5.00 per order

– Delivery in two working days (excludes time taken to process order)

– Tracking enabled by SingPost

2)Local Pick-up

You may also opt to pick up your purchase at our store without shipping fees,

– 4 Everton Park, #01-44, Singapore 080004 (T: 6221 7883)

Please contact our friendly staff for more details regarding local pick-up at enquiries@sallysroom-sg.com


Candle Making Classes


1. Booking of Class

Booking of classes and payment may be done via our website or alternatively via any email inquiry to enquiries@sallysroom-sg.com.

By registering/ordering/paying for the classes, participants accept that photographs and/or videos showing them and their creations may be taken during the class and used, and relinquish all rights, title or interest, including intellectual property rights.


2. Class Venue

We strive to provide the accurate class venue at the time of booking for our participants. However, there may be cases where the location may be changed due to unforeseen circumstances.

In such cases, we reserve the right to change the venue without seeking participants’ consents and we shall notify the participants accordingly via SMS/e-mail/telephone.

Sally’s Room does not take responsibility if we have made ample effort to notify the participants of the change in venue but participants fail to turn up at the new location.


3. Cancellation of Classes by Sally’s Room

Sally’s Room reserves the right to amend or cancel any classes, class times, dates or published prices. Changes to class prices, times and dates will be advised before the class start date and any classes already paid in full will not be subject to the increased price.


4. Cancellation and No Appearance

Where a firm booking has been accepted by Sally’s Room and is subsequently cancelled, the customer will be liable for the following charges. All cancellations must be received in writing (SMS or E-mail acceptable).

Number of weeks before class start date:

More than 3 : No charges (Full Refund)

3 – 1 : 50% of class fee charge (Partial Refund)

1 – 0 : 100% class fee charge (No Refund)

Unless otherwise agreed with Sally’s Room, no refunds/credits will be given if you fail to turn up for the class.


5. Indemnity and Liability

By booking, purchasing and attending our classes, the participants agree to fully indemnify and hold harmless Sally’s Room and the instructors against actions, claims, proceedings, costs (including legal costs incurred by the Sally’s Room in defending any such actions, claims or proceedings), liability, losses and damages whatsoever which may be brought or commenced against Sally’s Room by any person and/or which Sally’s Room may sustain, incur or suffer, as the case may be, arising out of or in connection with or by reason of attending the class.

Sally’s Room endeavors to conduct any classes in the safest method possible, but participants should be mindful of their health and safety at all times.


6. Course Description

Sally’s Room classes include a combination of theory, practice and demonstration.

During the classes, participants may not take videos using any type of recording device.

During the classes, Sally’s Room may take photographs and video recordings, which may be published on the Sally’s Room’s website, social network and/or on the websites of Sally’s Room’s business partners and/or sponsors.


Sally’s Room reserves the right to amend our Terms and Conditions without prior notice.

*(Last updated Feb 2016)